Terms of Service

Empowerment LAB | Anna Fedusiv

By purchasing services from Anna Fedusiv via annafedusiv.com or through direct communication, you agree to the following Terms of Service. If you have any concerns, please contact anna.fedusiv@gmail.com before the first session.

1. Coaching Scope

Career and leadership coaching services provided by Anna Fedusiv are designed for professional development and personal clarity. These services do not constitute psychological counseling, therapy, or legal/financial advice. Coaching focuses on goal-setting, mindset work, and strategic action, but any decisions made and actions taken are the sole responsibility of the client.

2. Service Validity and Commitment

The date of purchase marks the start of your service agreement. All services must commence within 90 days of purchase unless otherwise agreed. Failure to initiate the service within this timeframe may result in expiration of the package without refund.

Engagement in the first coaching session or use of any part of the service constitutes acceptance of these Terms of Service.

3. Responsibilities & Expectations

Anna Fedusiv will support you in setting and achieving personal or professional goals. However, the client maintains full responsibility for all decisions and actions taken as a result of the coaching process.

Anna does not guarantee specific results. Outcomes will depend on the client's level of engagement, readiness, commitment, and external circumstances.

4. Sessions and Scheduling

Unless otherwise specified, coaching packages include:

  • 8 coaching sessions over 4 months (standard package)

  • Sessions typically last 60 minutes

  • Coaching is conducted via Zoom, Google Meet, or another agreed platform

  • Session frequency is usually bi-weekly and may be adapted with mutual agreement

    You agree to honor session timing and to notify Anna of any scheduling changes.

5. Cancellations and Rescheduling

You may reschedule a session with at least 48 hours' notice. One reschedule per session is permitted. Missed sessions without sufficient notice or repeated cancellations may result in forfeiting the session.

Refunds are not issued for no-shows or repeated non-responsiveness. In exceptional circumstances (illness, emergencies), Anna will work with you to find an alternative.

6. Communication and Support

Between-session support via email or messaging (e.g., WhatsApp) is included in multi-session packages. This support is intended for brief check-ins, accountability, or clarification—not for full coaching sessions via text.

Anna will respond within a reasonable timeframe (typically 1–2 business days).

7. Payments

All services are prepaid unless otherwise agreed. Invoices will be sent via email and must be paid in full and in Euros. Services will not commence until payment is received.

8. Confidentiality

All conversations, written communication, and materials shared during coaching are confidential. Anna will not disclose your information without consent, except where legally required.

9. Termination of Services

Anna reserves the right to terminate the coaching agreement at any point due to inappropriate behavior, conflict of interest, or other justified reasons. In such cases, unused sessions will be refunded.

If a client wishes to discontinue coaching, remaining sessions are non-refundable unless otherwise agreed in writing.

10. Intellectual Property

Any materials, resources, or templates shared during the coaching process are for personal use only. Reproduction, redistribution, or commercial use without permission is not allowed.

11. Changes to Terms

Anna reserves the right to update these Terms of Service at any time. Continued use of services following any change will be considered acceptance of those terms.

Contact

For any questions or concerns, please contact:
Empowerment LAB
anna.fedusiv@gmail.com
KVK: 81886357
Daslook 34, 3621RR Breukelen, The Netherlands